Privacy
Privacy Policy
How we handle your personal data
ATTITUDE Clinic is a medical institution in Seoul, Korea, and this policy is governed by Korean law.
We protect your personal data in accordance with the Personal Information Protection Act and related legislation,
and we have set out this policy so that any concern you raise is dealt with promptly.
1. What we collect and why
Name, contact details, treatment of interest, your message, preferred contact method — to respond to your enquiry, arrange a booking, and confirm your identity
Korean National Health Insurance details (only if you are enrolled) and medical records — to provide care and keep the records required by the Korean Medical Service Act
IP address, cookies, date and time of visit, usage logs — to compile visitor statistics and improve the site
2. How long we keep it
Deleted without delay once the enquiry is resolved (maximum one year)
The retention period set by Article 22 of the Korean Medical Service Act and Article 15 of its Enforcement Rule
The period set by the relevant Korean legislation, including the Act on Consumer Protection in Electronic Commerce and the Protection of Communications Secrets Act
3. Sharing with third parties
We do not share your data with third parties without your consent.
Where the law specifically provides otherwise, or where it is urgently necessary to protect your life, physical safety or property, or those of another person
4. Outsourced data processing
Website operation and hosting, booking system — if a processor is added or changed, its name and the outsourced task will be listed here.
Limited to the outsourced work, with data protection obligations set out in the processing agreement.
5. Your rights and how to exercise them
You may ask to access, correct or delete your data, to suspend its processing, or to withdraw your consent.
Contact our data protection officer in writing, by phone or by email, and we will act without delay.
Under Korean law, the personal data of children under 14 is processed only with the consent of a legal guardian.
6. Deletion and disposal
Data is deleted without delay once the retention period ends or the purpose of processing has been fulfilled.
Electronic files are erased so they cannot be recovered; paper records are shredded or incinerated.
7. How we keep your data safe
An internal management plan is in place and followed; access is limited to the minimum number of staff, all of whom receive training.
Access rights are managed, access control systems are in place, and data in transit is encrypted (HTTPS).
Access to the server room and records storage is restricted.
8. Cookies and behavioural data
To understand how the site is used and improve it
You can refuse cookies in your browser settings. Some features may then be limited.
If we introduce advertising or analytics tools, we will set out here what they collect and how to opt out. (To be added when introduced.)
9. Data protection officer
Medical Director · Tel +82-2-540-7577 · Email attitudeclnkr@naver.com
Tel +82-2-540-7577 · Email attitudeclnkr@naver.com
These are Korean bodies, and their numbers only work from within Korea: Personal Information Dispute Mediation Committee 1833-6972 · Personal Information Infringement Report Center 118 · Supreme Prosecutors' Office 1301 · Korean National Police Agency 182. If you are outside Korea, please contact the clinic first on +82-2-540-7577.
Effective date: 3 September 2026
Any changes will be published on this page together with their effective date.