Privacy
Privacy Policy
Privacy Policy
ATTITUDE Clinic is a medical institution in Seoul, Korea, and this policy is written under Korean law. We protect your personal data
in accordance with the Personal Information Protection Act of Korea and related legislation,
and we set out the following policy so that any concern is handled promptly.
1. What we collect and why
Name, contact details, area of interest, your message, preferred contact method — to respond to your enquiry, arrange a booking, and confirm your identity
Korean national health insurance benefit information (applies only to those enrolled in Korean health insurance) and medical records — to provide care and to create and retain records as required by the Korean Medical Service Act
IP address, cookies, visit time, usage logs — for usage statistics and to improve the site
2. How long we keep it
Deleted without delay once the enquiry is resolved (maximum one year)
The retention period set by Article 22 of the Korean Medical Service Act and Article 15 of its Enforcement Rule
The period set by relevant Korean legislation (the Act on Consumer Protection in Electronic Commerce, the Protection of Communications Secrets Act, and others)
3. Sharing with third parties
We do not share your data with third parties without your consent.
Where the law specifically provides otherwise, or where it is necessary to protect the life, safety or property of you or another person in an urgent situation
4. Processing carried out by others
To be listed once confirmed after opening (for example website operation, booking system, message notifications)
Limited to that work only, with data protection terms set out in the processing agreement.
5. Your rights and how to use them
You may request access, correction or deletion, suspension of processing, or withdrawal of consent.
Contact the data protection officer in writing, by phone or by email, and we will act without delay.
Under Korean law, personal data of children under 14 is processed with the consent of a legal guardian.
6. Deletion and disposal
Data is deleted without delay once the retention period ends or the purpose is met.
Electronic files are erased so they cannot be recovered; paper records are shredded or incinerated.
7. How we keep data safe
An internal management plan is established and followed; access is limited to as few staff as possible, who are trained
Access rights are managed, access control systems are in place, and traffic is encrypted (HTTPS)
Entry to the server room and records room is controlled
8. Cookies and behavioural data
To understand how the site is used and improve it
You can refuse cookies in your browser settings. Some features may then be limited.
If advertising or analytics tools are introduced, what they collect and how to opt out will be set out here. (To be published on introduction.)
9. Data protection officer
Name and title — to be published once confirmed after opening
Tel +82-2-540-7577 · email address to be published once confirmed
The bodies below are Korean, and the numbers are for use inside Korea only (they may not connect from abroad). Korea Personal Information Dispute Mediation Committee 1833-6972 · Korea Privacy Infringement Report Centre 118 · Supreme Prosecutors' Office of Korea 1301 · Korean National Police Agency 182 / From outside Korea, please contact the clinic first on +82-2-540-7577.
This policy is a draft prepared before opening. It will be updated to its final form at opening,
together with the effective date and a record of changes.
Effective date: opening day (to be published once confirmed)